Sorrento Flats

-nettes personal

-baulärm im nebengebäude -im obergeschoss (split level) zu heiss, unten kühl. deshalb schlafqualität schlecht

Der ganze Aufenthalt war eine Enttäuschung: Zimmer und Frühstücksraum, ebenso das Frühstück und der Aussenlärm entsprechen nicht den angegebenen Punkten. Lieblose Einrichtungen.

Alle sehr freundlich, Lage sehr zentral, insbesondere der Manager hat sich bei einem aufgetauchten Problem sofort um eine Lösung bemüht (erfolgreich)

Zimmer ist sehr klein

Die zentrale Lage, super Verbindung zum Zug, Bus, Schiff auch zu Fuss mit Gepäck ist es absolut kein Problem vielleicht sogar das Beste, 24 Stunden Parkhaus zum guten Preis, freundliche moderne Einrichtung, das Empfangen sehr professionell und gleichzeitig unkompliziert, sind für mich gute Gründen irgendwann Mal wieder bei Sorrento Flats zu buchen.

Sehr freundlicher und hilfsbereiter Gastgeber. Super zentrale Lage. Geschmackvoll eingerichtete Zimmer.

Das Frühstück war etwas bescheiden und immer gleich. Leider hat die Reinigung des Zimmers und des Bades zu wünschen übrig gelassen. Bei diesem Preisniveau sollte auch ein Handtuchwechsel obligatorisch sein...

Ausstattung, Lage, Größe des Appartments,...

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The rooms that we stayed in were wonderful. Since we were a family of four the two room suite with kitchenette was perfect.The location also was great since we were literally a few feet away from the shopping areas, restaurants etc. The train station and bus stop was also only a five minute walk away. Our host Luigi was extremely helpful right from picking us up from the station to calling on us every evening to see if everything was ok.

There really is not much more that we would have liked, other than a microwave oven, which would have been useful.

Convenient location

The 3rd floor with no lift No heater with no extra blanket. Too cold to sleep with just thin bed cover and sheets.

The location was great for exploring Sorrento. Even though it is right on a busy street, our apartment was extremely quiet and peaceful. Luigi is an outstanding host. He was always available to answer questions and quick to offer help. It is obvious from the moment you open the door that Luigi pays a lot of attention to detail, making sure that everything is just right. It was the nicest B&B we've had in Italy.

The staff couldn't do more to help...Luigi was a very attentive host and even carried our bags down the numerous stairs. Accommodated early check-in without notice and was offered coffee whilst we waited for our room. Breakfast was plentiful by Italian standards. Bathroom was amazing...best shower so far on our trip.

If being picky, an option of a duvet or blanket would be nice for comfort as we had the air con on!! We only stayed for once night and am sure a recut would have been accommodated.

Design,facilities,comfort,location and hospitality were all excellent

The manager was exceptional in service delivery, professionalism and class. The place was hip, best location and great rooms. Seriously, it was flawless. A ten out of ten.

The owner was very helpful and the apartment was spacious with many amenities.

The owner Luigi was very helpful in ensuring that our stay at Sorrento Flats was memorable. He went beyond the norm to assist us to ensure that we had a wonderful stay in Sorrento. For example he made arrangements to provide a birthday cake for my mother's birthday. He also assisted in making arrangments so we could make our 6:00 am flight back to Canada from Naples. The room was newly decorated with a modern decor and the location was very convenient in the city centre. Would highly recommend Sorrento Flats.

The fact that there was no elevator may make it difficult for people with mobility issues. However, they indicated that an elevator may be available in the near future.

room design and attention to details.